If you are returning your item for a refund, a 25% restocking fee will apply. All returns will be professionally tested before refunds are given.
Special item will be gladly accept for returns within 14 Days of the original purchase.
No refunds will be given on items that have been open or used; you can only exchange the item at that point. Oils are not returnable at all!
Shipping is always non-refundable.
Return items must be in original box and included all the original accessories. Fees will be applied for missing items ( adapters, original box, glass plate and light bulbs.)
Buyer is responsible for all return shipping costs.
We only allow for even exchange. Any exchange attempt for a different item will be subject to additional fees.
Items returned that are physically abused or damaged will not be accepted.